FAQ
Ordering
How can I track my order?
After your order is shipped, you'll receive a confirmation email containing a tracking number. You can use this number to track your order’s status on our shipping partner's website. Alternatively, you can use our chat feature to get real-time updates on your order's location. If you have any questions about tracking, please feel free to contact us.
Can I cancel my order?
If you need to cancel your order, simply contact us as soon as possible. We’ll guide you through the process and make it quick and easy!
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.